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Measuring the Success of On-line Communities in an Enterprise Networking Tool.
Lester J. Holtzblatt
Laurie E. Damianos
Published in:
HCI (18) (2011)
Keyphrases
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user friendly
neural network
social networks
success factors
database
information systems
digital libraries
knowledge management
information management
community detection
virtual communities
business applications
distributed computing
enterprise systems
customer support