To use or not to use: Modelling end user grumbling as user resistance in pre-implementation stage of enterprise resource planning system.
Imran MahmudThurasamy RamayahSherah KurniaPublished in: Inf. Syst. (2017)
Keyphrases
- end users
- user requirements
- user interface
- user friendliness
- web applications
- application development
- user acceptance
- user experience
- internet users
- service providers
- business intelligence
- user driven
- management tools
- databases
- business users
- artificial intelligence
- knowledge management
- decision making
- user groups
- search tools
- multimedia
- database systems
- resource management
- mobile applications
- user behavior