Arabic Sentiment Analysis of Mobile Banking Services Reviews.
Safaa M. KhabourDheya MustafaQutaibah AlthebyanPublished in: SNAMS (2023)
Keyphrases
- sentiment analysis
- online reviews
- product reviews
- product features
- opinion mining
- banking services
- sentiment classification
- customer reviews
- driving forces
- mobile devices
- text classification
- sentence level
- user generated
- mobile learning
- machine learning
- text mining
- financial services
- natural language processing
- sentiment lexicon
- expert systems
- saudi arabia
- banking industry
- automatically extracting
- public opinion
- information technology
- internet usage
- m learning