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Optimizing the Labor Strategy of a Professional Service Firm.
Haitao Li
Cipriano A. Santos
Andrei Fuciec
Tere Gonzalez
Shelen Jain
Claudia Marquez
Christopher Mejia
Alex Zhang
Published in:
IEEE Trans. Engineering Management (2019)
Keyphrases
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information technology
web services
service providers
management system
strategic decisions
end users
service oriented
service quality
service discovery
databases
digital libraries
distributed systems
semantic web services
service management