Pricing and setup/closedown policies in unobservable queues with strategic customers.
Wei SunYulan WangNaishuo TianPublished in: 4OR (2012)
Keyphrases
- optimal pricing
- pricing model
- single server
- service rates
- poisson arrivals
- revenue management
- pricing strategies
- dynamic pricing
- service times
- optimal policy
- waiting times
- holding cost
- case study
- real option
- arrival rate
- single product
- decision making
- finite capacity
- arrival processes
- queueing systems
- processor sharing
- arrival process
- queueing networks
- single server queue
- queue length
- customer retention
- competitive environment
- total cost
- setup cost
- service providers
- allocation policy
- knowledge management
- customer satisfaction
- customer service