Fuzzy formal concept analysis based opinion mining for CRM in financial services.
Kumar RaviVadlamani RaviP. Sree Rama Krishna PrasadPublished in: Appl. Soft Comput. (2017)
Keyphrases
- opinion mining
- formal concept analysis
- financial services
- concept lattice
- sentiment analysis
- formal concepts
- knowledge discovery
- competitive advantage
- customer relationship management
- risk management
- fuzzy sets
- topic modeling
- fuzzy logic
- association rules
- membership functions
- rough set theory
- sentiment classification
- itemsets
- fuzzy rules
- economic development
- association rule mining
- data mining
- co occurrence
- data analysis