Improving Services Offered by Internet Providers by Analyzing Online Reviews using Text Analytics.
Suchithra RajendranJohn FennewaldPublished in: CoRR (2020)
Keyphrases
- online reviews
- text analytics
- service providers
- content providers
- cloud services
- end users
- sentiment analysis
- text mining
- opinion mining
- sentiment classification
- cloud computing
- text data
- information extraction
- search engine
- free text
- product reviews
- feature space
- natural language
- visual data mining
- feature selection