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Negotiation of Selves in Initial Service Encounters: Conversation Analysis of Sushi Restaurants.
Yutaka Yamauchi
Takeshi Hiramoto
Published in:
ICServ (2013)
Keyphrases
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multi agent
statistical analysis
real time
cooperative
single server
neural network
data mining
learning algorithm
natural language
end users
management system
electronic commerce
software agents
user feedback
service discovery