A Study of Factors Influencing e-Government Service Acceptance Intention: A Multiple Perspective Approach.
Chih-Hui HsiaoHui-Chih WangHer-Sen DoongPublished in: EGOVIS/EDEM (2012)
Keyphrases
- factors influencing
- technology acceptance
- e government
- factors affecting
- service quality
- public sector
- service delivery
- public services
- service provision
- technology adoption
- information systems
- digital government
- grounded theory
- electronic government
- social influence
- user satisfaction
- artificial intelligence
- government services
- web services
- decision making
- technology acceptance model
- perceived usefulness
- government agencies
- law enforcement
- service oriented