Voice of the Users: A Demographic Study of Software Feedback Behaviour.
James TizardTim RietzKelly BlincoePublished in: RE (2020)
Keyphrases
- feedback mechanisms
- user interface
- information sources
- software systems
- end users
- software development
- context aware
- software tools
- conducted a user study
- digital libraries
- demographic data
- demographic information
- prior studies
- positive feedback
- usability testing
- user profiles
- source code
- collaborative filtering
- recommender systems