How perceived effort expectancy and social influence affects the continuance of intention to use e-government. A study of a Malaysian government service.
Fahmi Zaidi Bin Abdul RazakAzlina Abu BakarWan Salihin Wong AbdullahPublished in: Electron. Gov. an Int. J. (2017)
Keyphrases
- technology acceptance
- e government
- social influence
- service delivery
- digital government
- electronic government
- service quality
- public services
- public sector
- technology adoption
- information systems
- factors influencing
- computer self efficacy
- developing countries
- government services
- social interaction
- behavioral intention
- subjective norm
- government agencies
- law enforcement
- public administration
- government organizations
- user satisfaction
- social networks
- knowledge management
- distance learning
- federal government
- continuance intention
- technology acceptance model
- information sharing
- service oriented
- governmental organizations
- contextual factors
- digital divide
- learning styles
- user preferences
- statistically significant
- inter organizational