Effect of ETA Format on Service Satisfaction in Online Food Delivery.
Yi JingLingyun QiuPublished in: PACIS (2022)
Keyphrases
- service quality
- online services
- customer satisfaction
- online learning
- service delivery
- management system
- user satisfaction
- end users
- web services
- service providers
- content delivery
- website
- real time
- databases
- online stores
- purchase decision
- public services
- information services
- end to end
- cloud computing
- e government
- multimedia