An Examination of ERP User Satisfaction in Taiwan.

Jen-Her Wu Yuh-Min Wang Mien-Chih Chang-Chien Wei-Chun Tai

Published in: HICSS (2002)

Keyphrases

user satisfaction
information systems
service quality
enterprise resource planning
perceived usefulness
customer satisfaction
information quality
structural equation modeling
user engagement
perceived quality
website
user behavior
objective measures
user perceptions
kolmogorov smirnov