Fuzzy approach to outsourcing of information technology services.
Ludmil MikhailovPetco E. TsvetinovPublished in: SAC (2005)
Keyphrases
- information technology
- service providers
- information systems
- information society
- fuzzy sets
- service oriented
- fuzzy logic
- web services
- fuzzy numbers
- fuzzy set theory
- fuzzy controller
- fuzzy rules
- context aware
- mobile services
- south africa
- business environment
- government agencies
- supplier selection
- ubiquitous computing
- service composition
- fuzzy clustering
- business process
- service quality
- data mining
- service discovery
- fuzzy neural network
- computing environments
- user centric
- quality of service
- service delivery
- cloud computing
- end users
- control system
- human capital
- ubiquitous computing technology