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Explaining Ridesharing: Selection of Explanations for Increasing User Satisfaction.
David Zar
Noam Hazon
Amos Azaria
Published in:
EUMAS (2021)
Keyphrases
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user satisfaction
generating explanations
information systems
service quality
customer satisfaction
perceived quality
structural equation modeling
perceived usefulness
user perceptions
kolmogorov smirnov
objective measures