Product Review Users' Perceptions of Review Quality: The Role of Credibility, Informativeness, and Readability.
Jo MackiewiczDave YeatsPublished in: IEEE Trans. Prof. Commun. (2014)
Keyphrases
- product reviews
- sentiment analysis
- opinion mining
- user generated content
- user generated
- sentiment classification
- information sources
- customer reviews
- product features
- user satisfaction
- user perceptions
- user interaction
- user interface
- artificial intelligence
- topic models
- user profiles
- topic modeling
- collaborative filtering
- active learning
- recommender systems
- databases