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Improve Intelligence of E-CRM Applications and Customer Behavior in Online Shopping.

Bashar Shahir AhmedMohammed Larbi Ben MaatiBadreddine Al Mohajir
Published in: Int. J. Bus. Intell. Res. (2015)
Keyphrases
  • online shopping
  • customer behavior
  • customer segmentation
  • customer satisfaction
  • customer service
  • databases
  • data mining
  • text mining
  • behavior patterns