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To strengthen the relationship and the long term trading orientation between the relationship quality and the B-SERVQUAL: focus on the logistics intelligent equipment manufacturing industry.

Meng ShangHui LiChulwoo LeeYongho Shin
Published in: J. Ambient Intell. Humaniz. Comput. (2020)
Keyphrases
  • long term
  • manufacturing industry
  • high quality
  • supply chain management
  • database
  • service quality
  • real time
  • machine learning
  • knowledge base
  • cloud computing
  • electronic commerce