Compliance in e-Government Service Engineering: State-of-the-Art.
Slim TurkiMarija Bjekovic-ObradovicPublished in: IESS (2010)
Keyphrases
- e government
- service delivery
- public services
- service provision
- electronic government
- public sector
- government services
- service offerings
- public administration
- government organizations
- digital government
- developing countries
- knowledge management
- government agencies
- web services
- service providers
- software engineering
- federal government
- artificial intelligence
- service oriented
- online services
- government websites
- information sharing
- service discovery
- information technology
- object oriented
- government information
- computer science
- digital divide
- end to end
- inter organizational
- mobile services