Eliciting Customer Wishes Using Example-Based Heuristics in E-Commerce Applications.

Christoph Lofi Wolf-Tilo Balke Ulrich Güntzer

Published in: CEC (2011)

Keyphrases

electronic commerce
search algorithm
multi attribute
heuristic search
customer service
real time
exact algorithms
heuristic methods
personal information
retail banking
neural network
markov chain
customer satisfaction
website
social networks
search heuristics
transactional data
point of sale