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Fostering employee loyalty: role of empowerment leadership, trust, commitment and satisfaction.
Quang Van Ngo
Luan Ngoc Trinh
Chung Xuan Thi Nguyen
Published in:
ICRMAT (2021)
Keyphrases
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customer satisfaction
service quality
online consumer
virtual teams
customer loyalty
online shopping
trust model
social media
user satisfaction
trust evaluation
data mining
information systems
multi agent systems
knowledge building
social capital
consumer trust