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Conversational Sales Assistant for Online Shopping.
Margo Stys-Budzikowska
Joyce Yue Chai
Sunil Govindappa
Veronika Horvath
Nanda Kambhatla
Nicolas Nicolov
Wlodek Zadrozny
Published in:
HLT (2001)
Keyphrases
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online shopping
customer satisfaction
customer preferences
service quality
consumer behavior
personal information
natural language
mobile commerce
internet usage
satisfaction degree
shopping behavior
product descriptions
information systems
data collection
privacy preserving
purchase intention