Contact management: identifying contacts to support long-term communication.
Steve WhittakerQuentin JonesLoren G. TerveenPublished in: CSCW (2002)
Keyphrases
- long term
- decision support
- short term
- knowledge management
- information systems
- end users
- workflow management
- interprocess communication
- database
- text messaging
- face to face communication
- seamless integration
- communication protocol
- information management
- computer networks
- information sharing
- data processing
- management system