Exploring SME Perceptions of Sustainable Product Service Systems.

Ricardo J. Hernandez-Pardo Tracy Bhamra Ran Bhamra

Published in: IEEE Trans. Engineering Management (2013)

Keyphrases

service systems
service level
web technologies
service oriented
enterprise systems
queue length
arrival rate
call center
real time
web services
special case
supply chain
cost effective
distance learning
queueing model