Research Note - Online Users' Switching Costs: Their Nature and Formation.

Soumya Ray Sung S. Kim James G. Morris

Published in: Inf. Syst. Res. (2012)

Keyphrases

online services
switching costs
internet users
rapid growth
online communities
recommender systems
social networking sites
end users
user profiles
internet access
prior studies
user interface
supply chain
information sources
social networks
social media