Online Communities for Customer Relationship Management on Financial Stock Markets - A Case Study from a Project at the Berlin Stock Exchange.
Christoph LattemannStefan StieglitzPublished in: AMCIS (2007)
Keyphrases
- stock market
- stock exchange
- online communities
- customer relationship management
- stock price
- financial data
- stock trading
- financial time series
- case study
- short term
- portfolio optimization
- trading rules
- transaction costs
- financial markets
- social networks
- content analysis
- data mining
- stock returns
- competitive advantage
- stock index
- social media
- long term
- portfolio management
- data mining applications
- data mining technology
- social networking
- online social networks
- stock data
- trading strategies
- chinese stock market
- call center
- information retrieval
- investment decisions
- historical data
- project management
- data collection
- information extraction