Using Sentiment Analysis to Detect Customer Attitudes in Social Media Comments.
Ahmet K. SüerdemEda KayaPublished in: Res. Comput. Sci. (2015)
Keyphrases
- sentiment analysis
- social media
- social media content
- public opinion
- opinion mining
- user comments
- sentiment classification
- text classification
- sentence level
- user generated
- text mining
- online reviews
- product features
- natural language processing
- user generated content
- social networking
- product reviews
- blog posts
- social networks
- collective classification
- multi aspect
- co occurrence
- sentiment lexicon
- data analysis