Managing a service system with social interactions: Stability and chaos.
Xuchuan YuanH. Brian HwarngPublished in: Comput. Ind. Eng. (2012)
Keyphrases
- social interaction
- social networks
- social behavior
- service providers
- social ties
- social learning
- social systems
- mission critical
- social influence
- social skills
- social media
- web services
- social relationships
- particle swarm optimization
- interaction patterns
- information systems
- social network analysis
- social context
- social presence
- case study
- social structure
- online learning communities
- knowledge exchange
- smart objects