A human capital perspective of skill acquisition and interface loyalty.
Kyle B. MurrayGerald HäublPublished in: Commun. ACM (2003)
Keyphrases
- skill acquisition
- human capital
- competitive advantage
- social capital
- information technology
- cognitive architecture
- human resource management
- cognitive load
- user interface
- knowledge management
- individual differences
- scientific inquiry
- learning environment
- service quality
- business processes
- multimedia
- learning outcomes
- computational model
- customer satisfaction
- online shopping
- artificial intelligence