Situation-Awareness in Incident Response: An In-depth Case Study and Process Model.
Atif AhmadKevin C. DesouzaSean B. MaynardMonica T. WhittyJames KotsiasRichard L. BaskervillePublished in: ICIS (2020)
Keyphrases
- process model
- situation awareness
- case study
- business process
- situation aware
- process mining
- command and control
- information fusion
- business processes
- decision support
- current situation
- information sharing
- mental models
- decision making
- network centric
- agent model
- event logs
- decision process
- software development
- real world
- petri net
- human operators
- software process
- user centric
- business process models
- neural network
- management system
- expert systems
- artificial intelligence