AIN Operations: Changing The Perspective To Better Support Services.
C. M. WangS. E. WatsonPublished in: NOMS (1992)
Keyphrases
- end users
- web services
- service management
- data repositories
- service providers
- viewpoint
- decision support
- computing environments
- mobile technologies
- agent technology
- data centric
- core components
- data management systems
- content management
- abstract data types
- neural network
- customer support
- document management
- personal preferences