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Influence of Online Reviews on Student Satisfaction Seen through a Service Quality Model.

Mostafa TorabiCharles H. Bélanger
Published in: J. Theor. Appl. Electron. Commer. Res. (2021)
Keyphrases
  • service quality
  • databases
  • information systems
  • online reviews
  • feature selection
  • reinforcement learning
  • electronic commerce
  • learning experience
  • sentiment classification