Sentiment Analysis of E-commerce Customer Reviews Based on Natural Language Processing.
Xiaoxin LinPublished in: ISBDAI (2020)
Keyphrases
- sentiment analysis
- customer reviews
- natural language processing
- opinion mining
- product features
- product reviews
- sentiment classification
- text mining
- electronic commerce
- information extraction
- wordnet
- machine learning
- opinion words
- sentence level
- text classification
- free text
- natural language
- semantic relations
- machine translation
- named entities
- positive or negative
- sentiment lexicon
- named entity recognition
- knowledge representation
- user generated
- generative model
- artificial intelligence