Login / Signup

E-service quality model for Indian government portals: citizens' perspective.

Debjani BhattacharyaUmesh GullaM. P. Gupta
Published in: J. Enterp. Inf. Manag. (2012)
Keyphrases
  • service quality
  • e government
  • real time
  • social networks
  • information technology
  • quality of service
  • network structure