How should users convey their location to an interactive voice response system?
Aditya VashisthaWilliam ThiesPublished in: ACM DEV (4) (2013)
Keyphrases
- location information
- interactive voice response
- novice users
- user interface
- user centric
- collaborative filtering
- geographic location
- information overload
- user profiles
- user interests
- user experience
- information sources
- recommender systems
- geographical locations
- rapid growth
- computer users
- physical location
- multiple users
- user centered
- database
- user satisfaction
- user interaction
- website
- social networks
- databases