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Implementation of a user-centered framework in the development of a web-based health information database and call center.
Heather A. Taylor
Dori Sullivan
Cydney Mullen
Constance M. Johnson
Published in:
J. Biomed. Informatics (2011)
Keyphrases
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database
user centered
user centered design
call center
case study
database systems
health information
databases
user centric
user interface
markov chain
intelligent agents
public health