Principles for the Arrangement of Social Media Listening Practices in Crisis Management.

Lucia Castro Herrera Tim A. Majchrzak Devinder Thapa

Published in: INTAP (2021)

Keyphrases

crisis management
social media
decision makers
management system
emergency management
decision making
situation awareness
social networks
video conferencing
case study
emergency response
critical infrastructure
expert systems
information technology
intrusion detection
sensemaking
information systems