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Business process management in a Brazilian public research centre.

Odemilson Fernando SentaninFernando César Almada SantosCharbel José Chiappetta Jabbour
Published in: Bus. Process. Manag. J. (2008)
Keyphrases
  • business process management
  • business processes
  • business process
  • service oriented
  • information systems
  • database
  • enterprise architecture
  • case study
  • data model
  • decision support
  • public administration