Managing user experience teams: lessons from case studies, establishing best practices.
Janice RohnDennis R. WixonPublished in: CHI Extended Abstracts (2011)
Keyphrases
- user experience
- case study
- lessons learned
- user studies
- end users
- user interaction
- user behavior
- user interface
- team members
- real world
- user engagement
- cooperative
- open source
- information access
- mobile applications
- literature review
- mobile services
- information systems
- problem based learning
- development process
- m learning
- mobile phone
- knowledge management
- multi agent
- social bookmarking
- web services
- user perceptions