ICT-Driven Public Service Transformation of Social Security Systems in a Developing Country: The Brazilian Case.
Gabriel CavalheiroLuiz Antonio JoiaRichard J. WelkeAjantha DahanayakePublished in: Electron. J. Inf. Syst. Dev. Ctries. (2011)
Keyphrases
- developing countries
- security systems
- e government
- information and communication technologies
- public services
- rule based systems
- digital divide
- public sector
- distance learning
- digital government
- security mechanisms
- government services
- public administration
- service delivery
- social networks
- social interaction
- software architecture
- learning technologies
- cost effective
- government agencies
- low cost
- knowledge base