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User perceptions of Wow experiences and design implications for Cloud services.
Kaisa Väänänen-Vainio-Mattila
Jarmo Palviainen
Santtu Pakarinen
Else Lagerstam
Eeva Kangas
Published in:
DPPI (2011)
Keyphrases
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case study
user experience
search engine
design process
user interface
data model