Analyzing critical success factors of total quality management by using fuzzy cognitive mapping.
Ahmet Can KutluCigdem KadaifciPublished in: J. Enterp. Inf. Manag. (2014)
Keyphrases
- critical success factors
- total quality management
- systems development
- information systems development
- information systems
- information processing
- learning objectives
- m learning
- fuzzy clustering
- customer relationship management
- decision making
- cognitive science
- development process
- databases
- mental models
- alternative methods
- distance learning
- intermediate level
- software development
- case study
- artificial intelligence