Towards a Business Process Management Maturity Model.
Michael RosemannTonia de BruinPublished in: ECIS (2005)
Keyphrases
- business process management
- maturity model
- business process
- business processes
- enterprise resource planning
- iso iec
- software maintenance
- service oriented
- web services
- process model
- reference architecture
- information systems
- business rules
- enterprise architecture
- software process
- erp systems
- virtual organization
- emergency management
- software engineering
- open source
- relational databases
- case study