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A movie customer satisfaction index model based on structural equation model.
Yan Wang
Jianping Chai
Mimi Zhang
Songzhu Zheng
Published in:
Int. J. Arts Technol. (2019)
Keyphrases
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customer satisfaction
structural equation models
service quality
online shopping
user satisfaction
causal models
customer service
causal effects
marketing strategies
internet banking
core competence
online discussion
customer retention
database
customer data
language learning
high dimensional
data mining
real time