Mining Customers' Opinions for Online Reputation Generation and Visualization in e-Commerce Platforms.
Abdessamad BenlahbibPublished in: CoRR (2021)
Keyphrases
- online services
- online stores
- online banking
- customer loyalty
- online learning
- data mining
- electronic commerce
- service providers
- reputation models
- customer preferences
- online retailers
- reputation management
- data visualization
- data analysis
- association rule mining
- web mining
- knowledge discovery
- text mining
- data mining technology
- interactive exploration
- online reviews
- consumer reviews
- potential customers
- trust relationships
- search engine
- product recommendation
- customer satisfaction
- sequential patterns
- supply chain
- reputation systems
- electronic marketplaces
- marketing campaigns
- product information
- product reviews
- pattern mining
- frequent patterns
- purchasing behavior
- social media