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Exploring consumers response to text-based chatbots in e-commerce: The moderating role of task complexity and chatbot disclosure.
Xusen Cheng
Ying Bao
Alex Zarifis
Wankun Gong
Jian Mou
Published in:
CoRR (2024)
Keyphrases
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internet usage
electronic commerce
product information
consumer behavior
worst case
space complexity
social networks
multimedia
visual features
competitive advantage
confidential information