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Exploring consumers response to text-based chatbots in e-commerce: The moderating role of task complexity and chatbot disclosure.

Xusen ChengYing BaoAlex ZarifisWankun GongJian Mou
Published in: CoRR (2024)
Keyphrases
  • internet usage
  • electronic commerce
  • product information
  • consumer behavior
  • worst case
  • space complexity
  • social networks
  • multimedia
  • visual features
  • competitive advantage
  • confidential information