Do online reviews reflect a product's true perceived quality? An investigation of online movie reviews across cultures.
Noi Sian KohNan HuEric K. ClemonsPublished in: Electron. Commer. Res. Appl. (2010)
Keyphrases
- online reviews
- perceived quality
- product reviews
- online consumer reviews
- sentiment analysis
- opinion mining
- sentiment classification
- product features
- higher quality
- network conditions
- quality assessment
- user satisfaction
- visual quality
- life cycle
- video quality
- image quality metrics
- real time
- text classification
- image quality
- recommender systems
- e learning
- artificial intelligence
- machine learning
- data mining