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Negativity Bias Effect in Helpfulness Perception of Word-of-Mouths: the Influence of Concreteness and Emotion.

Chih-Chien WangFeng-Sha ChouChiao-Chieh ChenYann-Jy Yang
Published in: MISNC (2015)
Keyphrases
  • virtual agents
  • emotional state
  • n gram
  • english words
  • information retrieval
  • keywords
  • facial expressions
  • language model
  • human perception
  • individual differences