Managing Customer Search: Assortment Planning for a Subscription Box Service.

Fernando Bernstein Yuan Guo

Published in: Manuf. Serv. Oper. Manag. (2023)

Keyphrases

customer satisfaction
customer service
search algorithm
search space
search strategies
product information
markov chain
mission critical
search strategy
loosely coupled
search computing
web services
service management
service quality
information seeking
search methods
electronic commerce
service providers