Measuring and analyzing German and Spanish customer satisfaction of using the iPhone 4S Mobile Cloud service.
Victor ChangPublished in: Open J. Cloud Comput. (2014)
Keyphrases
- customer satisfaction
- mobile devices
- mobile applications
- mobile services
- smart phones
- cloud services
- service quality
- mobile phone
- service providers
- online shopping
- user satisfaction
- mobile users
- m learning
- customer retention
- mobile learning
- context aware
- mobile technologies
- database
- data center
- cloud computing
- real time
- customer loyalty